Our Signature Approach to property management during the winter months is rooted in building trust with each storm. Our emphasis on “Partnership” means that we treat each facility as a priority with a dedicated service team and multiple layers of management all working together for the client’s benefit. In the face of winter’s uncertainty, “Stewardship” translates into a proactive commitment to customer service which is unmatched in the industry. Our “Professionalism” is made evident by our efficiently organized operations and reliable fleet of mixed-use equipment. We understand that “Sustainability” is the assurance of continued operations and safe access, which is brought about by our sound risk-mitigation strategies.
Our client-centric management philosophy not only delivers results, but provides clients with proactive and responsive 24/7 communication. With multiple layers of management all working together on the client’s behalf, Brian-Kyles has helped clients achieve a sense of security during a highly uncertain time of year. This peace of mind is further fostered by extensive pre-season preparations, regular stewardship updates, storm reports, frequent quality control audits, transparent communication, contingency planning, and post-season reviews.
Brian-Kyles understands that execution translates into trust, and our efficiently-organized operations are designed to consistently deliver a timely service. Our commercial snow and ice risk mitigation solutions include traditional services like plowing, salting, sidewalk clearing, hauling, and stacking, but also the use of innovative liquid anti- and de-icing agents. Clients of all types, from large office plazas to school districts, retail office locations to healthcare providers, have grown to trust Brian-Kyles. A fact made evident by our achieved retention rate of 96%, which is over 15% higher than the industry average.